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Article Published in the Express Magazine Dated May 6, 2001
General Attorney : Rajiv K. Luthra

My name is Shashindra Krishna Das Menon and I want to shorten it to Shashindra Krishna Menon? What is the procedure?

Shashindra K D Menon, Cochin

For a change of name, you have to publish the modification of your name in a local and national newspaper. Thereafter, you have to declare on an affidavit made on a non-judicial stamp paper that you have changed your name from Shashindra Krishna Das Menon to Shashindra Krishna Menon. To the affidavit, you must annex any official document containing your original name as proof of your earlier name and the clippings of the newspaper publications. This affidavit, which shouldl also be signed by two witnesses, should then be submitted for scrutiny and attestation to the Sub-Divisional Magistrate. Upon scrutiny of the above mentioned documents, the sub-divisional magistrate shall attest the same and thereafter issue a certificate permitting the change of name.

In case you are a passport holder, you are required to get the passport booklet changed by filling up a fresh application form and submitting it with the Regional Passport Officer/Passport Officer. Along with your application form you will be required to attach the affidavit of change of name and two original newspaper clippings of the published notices.

I had purchased a split air conditioner unit some time back. Even though it is in the warranty period, the air conditioner has been giving regular trouble. I've already sent it to the workshop twice, without much difference. I am completely harassed and would appreciate it if you could enlighten me on my legal rights because although I wish to file a case against the company, I have misplaced the bill.

Kuldip Singh, Calcutta

The laws in our country are well equipped to protect the interests of harassed consumers and you may explore the following options: Under the Sale of Goods Act, 1930, you may file a case at a Civil Court against the seller, setting up the breach of warranty, and sue the seller for damages. But unless it had been otherwise agreed, you may not have the right to reject the air conditioner and treat the contract as repudiated after execution of the contract.

However, being a consumer, it may be more advisable for you to file a complaint under the Consumer Protection Act, 1986, highlighting the specific defects in the purchased air conditioner. The procedure under this Act is much faster and the remedy may be more efficacious. However, a complaint against the seller or even against the manufacturer under this Act must be filed within 2 years from the discovery of the defect. If the District Forum is satisfied that the goods are defective and do not possess the qualities assured or warranted, it may issue an order to the opposite party, directing them to either remove the defect or replace the air conditioner with a new one of similar description, but free from defect, or return the price and to pay compensation for any loss or injury suffered by you. The order of that Forum shall be final unless the aggrieved party files an appeal within a period of 30 days from the date of such order.

As regards the issue of misplacing the bill, it may be pointed out that if the purchase of the air conditioner is denied by the opposite party, then the onus of proving this fact shall fall upon you. Since you have misplaced the bill, you may have to prove the fact of purchase through other documents which may include any correspondence between you and the seller, warranty cards, service cards etc. You may also try to seek a direction from the Court/ Forum to summon the records of the seller/ manufacturer, as the case may be to prove this fact.

 
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